Informativa sui rimborsi

About after-sale service

Before the product reach the buyer, there will be many transportations procedure, we can’t avoid bumps of package.

We will select the best shipment service for delivery, but there is no guarantee of no bumps during the express transportation. A slight package damage will not be a reason for return or exchange. Opened box will affect the secondary sales, and not be accepted.

If the product is damaged or contains defects the user agrees to report said defects to the site within 7 days of receiving the merchandise. The site will then determine the best course of action to be taken. The company will not provide service for any reports received after 7 or more days have elapsed from an order's date of receipt;

If the order is cancelled by our store, a full amount of payment will be refund. If a refund is required due to the buyer's facts, the store will charge a 13% refund fee. All shipped items are non-refundable.

Notice

Users agree to follow the process noted above and to abide by any service terms set by the company. The buyer agrees to the above terms and policy after placing an order.